Privacy Policy

Margo Learning ("Margo Learning," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, submit an enquiry, or otherwise engage with our eLearning content and services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our website.

We collect information in the following ways:

• Information you provide directly: such as your name, work email address, organisation name, job title, country, industry, and project details when you submit an enquiry, request a quote, book a discovery call, or otherwise contact us through our forms or email.
• Information collected automatically: including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs, collected through cookies and similar tracking technologies when you browse our website.
• Information from business communications: such as correspondence, proposals, and project briefs exchanged during the course of a working relationship.

We use the information we collect to:

• Respond to your enquiries and provide the services you request.
• Prepare proposals, scope projects, and communicate with you about ongoing or prospective work.
• Operate, maintain, and improve our website and the content we publish.
• Send administrative information, updates, and, where you have consented, marketing communications.
• Understand how visitors use our website so we can improve navigation, content, and user experience.
• Comply with legal obligations and protect the rights, property, or safety of Margo Learning, our clients, and others.

We use cookies and similar technologies to operate our website, remember your preferences, and understand how our website is used. Cookies are small text files stored on your device by your browser.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: with vendors and subject matter experts who perform services on our behalf, such as hosting, analytics, communication, and project delivery, under appropriate confidentiality obligations.
• Legal requirements: where required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, financing, or sale of all or a portion of our business.
• With your consent: for any other purpose disclosed to you at the time we collect the information.

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law, such as for tax, accounting, legal, or reporting requirements. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain processing of your personal information.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

Our website and services are intended for businesses and professionals and are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Margo Learning operates globally and serves clients across India, North America, the UK, MENA, APAC, the EU, and LATAM. Information you provide may be transferred to, stored, and processed in India or other countries where we or our service providers operate. By using our website or services, you consent to this transfer of information.

Our website may contain links to third-party websites, such as our social media profiles. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: contact@margolearning.com
• Phone: +91 9868356505
• Location: Delhi, India